I have been on the phone with several companies over the last few days, and IIJM or do other people get creeped out when the voice that is generated by some anonymous computer server starts using the “I”. One at Constant Contact said, “I am a recording, and I will do my best to help you.” Then she said, “I am sorry, I didn’t understand what you said. I am transferring you to someone who can help you.”
The only sense in which this might be justified, if “I”is the name of the machine, and I (me) am being a addressed in the third person–rather like Edward Dorn’s Gunslinger!
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